Gozo Concierge Service

Your Journey, Made Effortless

What is Gozo Concierge?

At Gozo, travel is more than just getting from point A to B — it’s about creating seamless, memorable experiences.

With Gozo Concierge, you gain a dedicated travel partner to make your journeys across India comfortable, dependable, and stress-free.

Our expert concierges assist you before, during, and after your trip, helping with:

  • Booking and adjusting trips
  • Planning itineraries
  • Picking great places to eat
  • Organizing special experiences via trusted partners
  • Providing real-time support, so you’re never traveling alone

We Designed Gozo Concierge to Make Your Travels Across India Dependable, Comfortable and Memorable

Traveling across India offers unparalleled richness — from breathtaking geographic diversity and UNESCO heritage sites to vibrant cities, luxury retreats, Ayurveda wellness experiences, and an extraordinary culinary landscape. However, visitors often face genuine challenges: complex travel logistics, varying service quality, road safety concerns, and cultural or language barriers, especially in remote regions.

At Gozo, we recognized these realities and we have created the nations most expansive reach when it comes to ground transportation with a rental car & a chauffeur who duals as your local guide.

To add a cherry on top, Gozo Concierge was built specifically to ensure that your travel experience in India is seamless, reliable, and stress-free. Here’s how:

  • Nationwide Reach, Single Point of Service

    Book confidently across India through a single trusted provider with a broad network of vetted operators and vehicles.

  • Dedicated Concierge Support

    A personal concierge assists you with itinerary adjustments, food and accommodation suggestions, local experiences, and on-the-go travel changes — making the complexity of Indian travel effortless to manage.

  • Transparency and Service Quality

    Transparent pricing, flexible cancellation options, and 24x7x365 human support ensure there are no hidden surprises. Our continuous monitoring of service metrics guarantees consistent quality.

  • Local Expertise with Every Ride

    Our chauffeurs are more than just drivers — they act as local guides, helping you navigate cultural nuances, language differences, and regional specialties safely and respectfully.

  • Safe, Comfortable Journeys

    With Gozo, you can depend on punctual pickups, tracked rides, flight tracking, priority response, and real-time updates — reducing common anxieties around travel reliability and service availability.

  • Enhanced Experience for Every Traveler

    Whether you’re traversing deserts, exploring historical cities, or seeking wellness retreats, Gozo Concierge helps personalize your journey to match your interests, pace, and comfort requirements.

Concierge Benefits You’ll Love

  • Available on-call

    Message us via the app, tap a button for call back or simply whatsapp your concierge. They’ll help you make or adjust your trip plans all over India.

  • We’ll ping you before upcoming trips

    Your concierge will ping you about your upcoming trips and check in to ensure that you are happy with the overall plan and make any adjustments that you need made**.

  • Pre-Scheduled Rides

    Secure your rides in advance with precision timing — drivers typically arrive 10 minutes early.

  • Flight Tracking

    We monitor your flight for delays or early arrivals, ensuring your ride syncs perfectly.

  • Flexible Cancellations

    Cancel free up until your driver departs. After that, only a small driver compensation fee applies.

  • Real-Time Notifications

    Stay updated on your ride status, driver ETA, and receive alerts if there are delays.

  • Double Loyalty Points

    Concierge subscribers earn 2x points on every booking.

  • Priority Customer Support

    Your requests always jump to the front of the queue.

  • Multi-Language Support

    Our concierges assist you in your preferred language.

  • No Limits on Support

    Call or message your concierge as many times as you need during your trip.

How It Works

  1. Subscribe or Pay Per Trip
  2. Access via WhatsApp, Call, or App Chat
  3. Receive Instant, Personalized Support
  4. Travel with Confidence!

Pricing

Plan Details Price
Per Trip Concierge service for one booking ₹249
Monthly Subscription Unlimited concierge service for all trips that month ₹1000/month
  • Subscription activates immediately and is valid for 30 days from your signup.
  • Auto-renews monthly but cancel anytime for a prorated refund (based on trips used and days remaining).
  • If you cancel after using the service for multiple trips, your refund will adjust based on usage.
  • If you cancel without using the service for any trip, you receive a prorated refund based on calendar days elapsed in that month.
  • Try it for free! Your first month is on us.

Who Can Access?

  • Any traveler listed on the booking
  • Concierge available from 8:00 AM to 10:00 PM IST, daily
  • Requests are picked up by the first available concierge for faster response
  • We strive to assign the same concierge for continuity, wherever possible

How to Get Started

  • Already booked a trip? Add concierge service at checkout.
  • Want full-time access? Subscribe directly via your Gozo account or app.
  • Requests are picked up by the first available concierge for faster response
  • Friends & Family of Gozens enjoy complimentary concierge access!

Important Notes

  • Concierge support currently applies only to Gozo-booked trips.
  • Expansion to other services via partners is coming soon.
  • Cancelled subscriptions cannot be restarted for 3 months if used for less than one month initially.

Your journey deserves peace of mind.

Let Gozo Concierge make every trip your best one yet. 🚗✨