Once we confirm a cab, we try our hardest not to cancel it! Ask Mr Karunanidhi (name changed, It was actually a sweet sounding girl’s name) who got a free upgrade to an Innova because there were not enough Indica in Delhi.
One way cabs is a tricky thing. Eg. Some days there is a lot of demand from Delhi, and almost none in Chandigarh. And on these days we really have to be cautious taking new bookings from Delhi. We know how it would feel If you got a call an hour before journey saying you cab is cancelled. Well that sort of thing doesnt happen here. We make sure that if we have confirmed a booking, the cab will reach its customer. (Commitment diya hai boss!)
* Just to be safe 😀